Our courtesy car fleet is clean, modern and comfortable. Whether it is your daily runabout, family 7-seater or trade ute, we have you covered. We pride ourselves on being able to provide courtesy cars to meet everybody’s needs.
All our courtesy cars are late model, 5 star ANCAP rated for your driving pleasure and safety.
We make smash repairs simple. Just drop off your vehicle and drive away in one of our free courtesy cars.
We will return your vehicle to its pre-accident condition, using genuine parts and state-of-the-art waterbourne paint.
Our expert team will make the whole process easy and stress free for you, so you don't have to worry about a thing.
When your vehicle is being repaired after a car accident, your courtesy car is covered by the insurance provider, either by your policy or the other party's policy. As one of the few panel beaters with courtesy car options, we work with all insurance services to ensure hire car cover.
Get in touch with our friendly team and we will get the process started for you.
We liaise with the insurance provider. Once the claim is processed, we'll book your repairs and courtesy car rental.
Drive away in one of our courtesy cars while we get your vehicle back to its original condition.
Once we've finished the repairs, you're ready to get your vehicle back on the road!
People often ask “what is a courtesy vehicle?” The answer is simple. A courtesy car is a vehicle supplied by a smash repairer or panel beater for customers to use while restoration takes place. The expense is typically covered by your insurance company so you can stay on the road for free instead of paying additional fees for a rental car.
NRC Group provides free courtesy cars to all of our customers while we carry out repairs.
If the car accident that damaged your vehicle wasn't your fault, a replacement courtesy car is your right and the cost will usually be covered by insurance.
Many insurance policies, particularly comprehensive ones, do include standard cover for courtesy cars. We recommend checking your courtesy car insurance terms and conditions.
You will receive a courtesy car that suits your lifestyle and needs. If you’re a tradie, that may mean you’ll receive a ute, whereas a sedan might be more suitable for someone who needs to drop the kids off to school.
Whatever is best for you. The whole point of a courtesy car after an accident is to make your life as easy as possible while we fix your vehicle.
In the unlikely event that all our courtesy cars are booked out when your vehicle is being repaired, we will organise a hire car for you and the cost will be covered by the insurer.
We have a range of modern vehicles available at each of our locations, including small cars and trade vehicles. Please get in touch with your nearest location for courtesy car terms and conditions, as well as details about your choice of accident replacement vehicle or free courtesy vehicle.
If you have any questions about our courtesy cars or smash repairs, we can help. Get in touch with us and we will get back to you soon.