Free courtesy cars

Looking For Smash Repairs With A Courtesy Car?

At NRC Group, we provide free courtesy cars for all our repairs so you can stay on the road.
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Courtesy Cars for Your Convenience

Our courtesy car fleet is clean, modern and comfortable. Whether it is your daily runabout, family 7-seater or trade ute, we have you covered. We pride ourselves on being able to provide courtesy cars to meet everybody’s needs.

  • Drop off your own car and drive away in one of ours
  • Smash repairs courtesy car provided for all repairs
  • Late-model, 5-star ANCAP safety-rated vehicles
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The NRC Group difference

Quality vehicles

All our courtesy cars are late model, 5 star ANCAP rated for your driving pleasure and safety.

Convenient and simple

We make smash repairs simple. Just drop off your vehicle and drive away in one of our free courtesy cars.

Expert repairs

We will return your vehicle to its pre-accident condition, using genuine parts and state-of-the-art waterbourne paint.

Customer service

Our expert team will make the whole process easy and stress free for you, so you don't have to worry about a thing.

Courtesy Car Insurance Coverage

When your vehicle is being repaired after a car accident, your courtesy car is covered by the insurance provider, either by your policy or the other party's policy. As one of the few panel beaters with courtesy car options, we work with all insurance services to ensure hire car cover.

  • We liaise with the insurer for you
  • Your insurer or the other party's insurer
  • We work with any insurance company
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Our Process for Smash Repairs With Courtesy Car Rental


Get in touch

Get in touch with our friendly team and we will get the process started for you.


Process the insurance

We liaise with the insurance provider. Once the claim is processed, we'll book your repairs and courtesy car rental.


Repair your vehicle

Drive away in one of our courtesy cars while we get your vehicle back to its original condition.


Back on the road

Once we've finished the repairs, you're ready to get your vehicle back on the road!

Get your car back to its original condition with expert smash repairs

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12 Endeavour Way, Alfredton VIC 3350
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2b Argyle Street Mullumbimby, NSW 2482
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Frequently Asked Questions

What is a courtesy vehicle?

People often ask “what is a courtesy vehicle?” The answer is simple. A courtesy car is a vehicle supplied by a smash repairer or panel beater for customers to use while restoration takes place. The expense is typically covered by your insurance company so you can stay on the road for free instead of paying additional fees for a rental car.

Is a courtesy car free?

NRC Group provides free courtesy cars to all of our customers while we carry out repairs.

Am I entitled to a courtesy car?

If the car accident that damaged your vehicle wasn't your fault, a replacement courtesy car is your right and the cost will usually be covered by insurance.

Am I insured to drive a courtesy car?

Many insurance policies, particularly comprehensive ones, do include standard cover for courtesy cars. We recommend checking your courtesy car insurance terms and conditions.

What is a courtesy vehicle?

You will receive a courtesy car that suits your lifestyle and needs. If you’re a tradie, that may mean you’ll receive a ute, whereas a sedan might be more suitable for someone who needs to drop the kids off to school. 

Whatever is best for you. The whole point of a courtesy car after an accident is to make your life as easy as possible while we fix your vehicle.

What if there is no courtesy car available for my repair?

In the unlikely event that all our courtesy cars are booked out when your vehicle is being repaired, we will organise a hire car for you and the cost will be covered by the insurer.

What vehicles do you have for bodyshop courtesy cars?

We have a range of modern vehicles available at each of our locations, including small cars and trade vehicles. Please get in touch with your nearest location for courtesy car terms and conditions, as well as details about your choice of accident replacement vehicle or free courtesy vehicle. 

Get in touch

If you have any questions about our courtesy cars or smash repairs, we can help. Get in touch with us and we will get back to you soon.

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