Smash repairs in Ballarat

Trust us as your local Ballarat body shop

From Ballarat smash repairs to towing, our team at ready to get your car back on the road.
Get in touch

Store detail

12 Endeavour Way, Alfredton VIC 3350
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Opening hours

Mon–Fri: 7:30am–5:30pm
Sat: 8:30am–12pm
Sun: Closed

Looking for panel beaters in Ballarat?

From our Ballarat location, we can provide a host of services including car towing, smash repairs and panel beating. We pride ourselves on going above and beyond for our customers by providing a free courtesy car with every repair. We endeavour to make your repair as stress-free as possible.

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The NRC Group difference

Quality repairs

All of our smash repair services will return your vehicle to its pre-crash condition.

Free courtesy cars

Our fleet of late model free courtesy vehicles lets you stay on the road while your vehicle is repaired.

Any insurer

We are trusted by and work with all insurance providers for all auto body repairs.

Customer service

Our team will make your experience stress and hassle-free. Discover why we're so highly recommended.

Services we offer

Panel beating

  • Panel beating
  • Smash repairs
  • Courtesy cars
  • Car scratch and dent repair
  • Car paint repair
  • Replacing damaged parts


  • Towing
  • Accident towing
  • Breakdown towing
  • Transport towing
  • Machinery and plant towing
  • Container and portable towing

Expert panel beating

You can trust our talented Ballarat team with fast and reliable smash repairs. Our goal is to ensure your vehicle is returned to its original condition so you can get back on the road sooner. We do this by:

  • Sourcing quality parts and paint
  • Having streamlined repair procedures
  • Working with all insurance providers
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The smash repairs process


Get in touch

Get in touch with our friendly team and we will get the process started for you.


Process the insurance

We liaise with the insurance provider. Once the claim is processed, we'll book your repairs.


Repair your vehicle

We use genuine parts and high-quality paints to get your vehicle back to its original condition.


Back on the road

Once we've finished the repairs, you're ready to get your vehicle back on the road!

Fast, convenient towing

Whether you’ve broken down, had an accident or need to move large pieces of equipment, we have tow trucks available across all of Ballarat. We ensure a stress-free experience with reliable towing when you need it the most. 

  • Local and long-distance towing
  • Transport for heavy vehicles and equipment 
  • Trusted transportation for government departments
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Free courtesy cars available with all smash repairs

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Frequently asked questions

How long will my repairs take?

First, your vehicle needs to be seen by an insurance assessor and the insurer must approve the repairs. This typically takes 3-5 business days and it's outside our control. Once that's done, we will get to work immediately.

Depending on the extent of the damage, your repairs could take just a few days or a little more than a week. Our team will let you know with more accuracy when you bring your vehicle in.

Do repairs come with a warranty?

Yes, all our repair work comes with a lifetime warranty. We stand by the quality of our work, and if there is ever any issue with your repair, we will make it right.

Do you work with my insurance provider?

Yes, we work with all vehicle insurers. Whether it's a major brand or a small, boutique provider, we can work with your insurance provider, or the other driver's insurer, to get your vehicle back on the road as quickly as possible.

What is your towing capacity for auto towing services?

Our tow truck services can tow loads up to 10 tonnes. Whether it's vehicles or equipment, your NRC tow truck driver can help with just about anything you need to move.

How far can you tow my vehicle?

We can have your car towed almost any distance you need. If you let our team know the details, we can give you a tow truck price for the services that you need.

What if there is no courtesy car available for my repair?

In the unlikely event that all our courtesy cars are booked out when your vehicle is being repaired, we will organise a hire car for you and the cost will be covered by the insurer.

What vehicles do you have for bodyshop courtesy cars?

We have a range of modern vehicles available at each of our locations, including small cars and trade vehicles. Please get in touch with your nearest location for courtesy car terms and conditions, as well as details about your choice of accident replacement vehicle or free courtesy vehicle. 

Get in touch

Get in touch with us and we will get the process started. We can work with the insurer or provide you with a quote as necessary.

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